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Robotiikan käyttö tilitoimistoissa kirjanpitäjän näkökulmasta

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Robotiikan käyttö tilitoimistoissa kirjanpitäjän näkökulmasta

The purpose of this thesis was to investigate the use of robotics in accounting firms from the accountants' point of view and any changes to job description and educational needs that may have come with it. The work was commissioned by Häme University of Applied Sciences, who will use the work as a background report for possible research projects.

The empirical part of the thesis was carried out as quantitative research to map the current state of digitalization, robotics utilization rates, satisfaction with changes and educational needs. The survey aimed at accountants was carried out from 9 April to 30 April 2021 and received 177 responses. The theory part looked at the accounting firm sector, the areas of robotics to be utilized there and the reforms brought about by intelligent financial management in the financial management sector.

According to the survey, the accounting firms were in the era of electronic and digital financial management. There was already some intelligent financial management in sight, as well as traditional financial management. The majority of respondents' accounting firms have utilized robotics in 4–5 processes or sub-areas. Automation was the most widely utilized aspect of robotics, while robotic process automation was utilized the least. The accountants were satisfied with the changes that had taken place, and based on the answers, robotics has had an impact on changes in the job description. Today, more training is needed on aspects of tax competence, systemic competence, and problem-solving abilities.

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