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Increasing Employee Satisfaction and Motivation : Case Company: Top Connect OÜ

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Increasing Employee Satisfaction and Motivation : Case Company: Top Connect OÜ

This thesis is commissioned by Top Connect Company originally located in Tallinn, Estonia. The main idea of this thesis is to analyze current situation in commissioning company and provide recommendations for future improvements. This thesis has primary focus on motivation and increasing employee satisfaction. Aims or objectives of current research paper are 1)To collect and review the basic theories about motivation, and the most modern methods of increasing employee satisfaction; 2) To present company background information and the main activities that commissioning company performs; 3) To analyze present situation in case company in order to evaluate and rank the outcome; 4) To provide recommendations or development plan on how commissioning company could improve its existing situation in most effective and efficient ways. Motivation was always a topic of scientific discussions in area of psychology,leadership and management. For many centuries, people were influenced by it to do any job. Motivation has the characteristic of growing and changing day by day since borders for the international jobs are open, and at the moment we have many companies with different cultural background within. How to encourage people and how to identify their motives – this is the main theory that has been used in this thesis. For this purpose, author has used many instruments and methods of gathering required information: Internet surfing, literature research, interviews, statistics, and questionnaire. The overall goal for this thesis is to find the appropriate theory that follows nowadays dynamics; allocate it in distinct parts or models; provide tools for identification of motives, needs, and satisfaction factors; and present it as a modern practical tool for management. Four objectives were stated above are successfully achieved and development plan for commissioning company is provided in recommendation's part.

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